Kochin Jerky Company

FREQUENTLY ASKED QUESTIONS

1.What ingredients are used in your jerky?
Our jerky is made from high-quality meat, soy sauce, carefully chosen spices, and natural seasonings. We don’t use artificial colors, or flavors.

2. Is your jerky suitable for keto, paleo, or low-carb diets?
Yes. Our jerky is high in protein and low in carbohydrates, making it an ideal snack for keto, paleo, and low-carb diets.

3. What is the protein content per serving?
Each serving of our jerky contains about 10–12g of protein. (2 servings per pack)

4. How many calories per pack?
A pack usually has 55–70 calories per serving. Please refer to the product’s nutrition label for detailed information.

1. Does your jerky contain soy, dairy, nuts, or other common allergens?
Our jerky contains soy and is free of dairy and nuts. We always recommend checking the ingredient label for specific allergens.

2. Is your jerky halal or kosher certified?
Our beef jerky uses halal-certified meat. Currently, we do not offer kosher-certified products.

1. How should I store beef jerky after opening?
After opening, store jerky in an airtight container in a cool, dry place. For longer freshness, Consume within 3 days of opening.

2. How long does the jerky stay fresh?
Unopened packs remain fresh for 6 months. Consume opened packs within 3 days for the best flavor and texture.

3. Does it need refrigeration?
Jerky is shelf-stable, but we recommend refrigeration after opening if you won’t finish it within 3 days of opening.

4. Can I take jerky on hikes, travel, or camping?
Absolutely! Jerky is lightweight, portable, and perfect for snacking outdoors and during travel.

1. Where do you ship? (domestic/international)
We ship anywhere in India. International shipping is possible but you will have to contact us from our contact page directly.

2. How are orders packed and shipped?

Each pack is sealed for freshness and shipped in sturdy, protective packaging to prevent damage.

3. What is the delivery timeframe?
Orders typically arrive within 2–5 business days, depending on your location.

4. How do I track my order?
We send a tracking link via email/Whatsapp once your order is dispatched. You can also contact our support team for updates.

5. What is your return/refund policy?
Please refer to our policies page on the page footer for more information.

6. What should I do if my order is damaged or incorrect?
Email us at kochinjerkycompany@gmail.com or use our contact form. We’ll resolve it quickly!

7.Why dont you offer COD (Cash on delivery) for orders?

We at Kochin Jerky Company accept only secure online payments and do not offer Cash on Delivery (COD). This helps us keep shipping costs low, speed up deliveries, and reduce cancellations. With many safe digital payment options and quick refunds, we can focus on delivering quality products and great service—passing the benefits directly to our customers. Thank you for your understanding and support.

1. Where does the beef/meat come from?
Our beef is sourced from trusted and certified vendors committed to ethical and sustainable practices.

2. Is your jerky made from grass-fed beef?
Some products feature grass-fed beef. See each product page for specific information about meat sourcing.

3. How is the jerky processed?
We use a Commercial scale air-drying process, marinate the meat with spices and sauce, and  Modified atmosphere packing it to preserve freshness.

4. Is your jerky FSSAI certified?
Yes, our production facilities are FSSAI certified, and all products meet strict safety standards.

1. Can children eat your jerky?
Yes, but supervise young children due to its chewy texture. Jerky is a nutritious snack for all ages.

2. Is jerky a good post-workout snack?
Definitely. It’s high in protein and a great way to refuel after exercise.

3. Can I use jerky in recipes or as a cooking ingredient?
Absolutely! Add it to salads, noodles, sandwiches, and trail mixes for extra flavor.

1. Do you offer bulk, event, or corporate orders?
Yes. We provide bulk, custom, and event packaging upon request. Contact us for more details.

2. Are sample packs available?
We offer sample packs through occasional promotions—check our website for available options.

3. How do I contact customer service?
Email kochinjerkycompany@gmail.com or use our contact page online.

4. Where can I buy your jerky offline/in stores?
You can find us at selected retail stores and pop-up events. Visit our website for the latest locations.

5. Can I subscribe for regular deliveries?
We plan to launch a subscription service soon. Stay tuned and join our mailing list for updates.

6. Do you offer special deals, discounts, or loyalty programs?
Yes! We regularly run special offers and discounts. Join our newsletter or follow us on social media for all deals and loyalty updates.

1. Is the packaging recyclable or eco-friendly?
Our packaging is recyclable where facilities exist. We’re always working to improve our sustainability.

2. Are there new flavors coming soon?
Yes! We’re constantly developing new recipes. Follow us on social media for flavor launches.

Are your jerky products spicy? What heat levels/flavors are available?
We offer mild, medium, and spicy varieties. Each product page lists flavor profiles and spice levels.

3. Can I order gift boxes or personalized packs?
Yes, gift boxes and personalized packs are available for events, corporate gifting, and special occasions.